Search Result: matched 200, showing 1 to 20
Name: Neil Joy-Mortgage Broker & Home Loans Address: City: Irving State: TX Phone: (214) 566-7300 Average Rating: 5
Total Ratings:2
Reviews: Neil contacted us just after we filled out the form on his site www.neiljoy.com He went above and beyond for us and we very much appreciated his service. Today we have a home of our own thanks to you Neil!
Distance: 0.00
Name: Las Colinas Advisors, LLC Address: City: Irving State: TX Phone: (972) 523-0642 Average Rating: NONE
Distance: 0.00 Website: http://www.lascolinasadvisors.com/
Name: First Option Mortgage Address: City: Irving State: TX Phone: (972) 409-7354 Average Rating: NONE
Distance: 0.00
Name: Waterloo Financial Corporation Address: City: Irving State: TX Phone: (972) 929-1022 Average Rating: NONE
Distance: 0.00
Name: Rick Coles Address: 716 Georgetown Dr City: Irving State: TX Phone: (972) 948-2630 Average Rating: NONE
Distance: 0.04
Name: Bank of America Address: 330 W Irving Blvd City: Irving State: TX Phone: (972) 259-2639 Average Rating: 1
Total Ratings:1
Reviews: May 7 2008 Dear Mr. Lewis I am writing you to lodge a formal complaint about 6 overdraft fees that were recently charged to my account. I am a dedicated online banker. I love Bank of America???s to-the-minute online status updates. It is just one of the many reasons I switched to BoA from Chase two years ago. I am also an artist who though salaried lives to the penny every month to make ends meet. I check my bank account online every single day. Sometimes three or four times a day. Since joining BoA I have operated under the ???as long as there is a positive amount in the account at the end of the day you won???t get charged an overdraft fee??? rule. Up until last week that was true. I frequently buy a sandwich for lunch at noon if I know I???ll be able to deposit $20 by 5pm. So I was completely shocked to see two overdraft charges show up on a Saturday morning when on Friday night my account was in the black. What???s worse is that the two fees were charged for transactions made on Thursday and so were backdated thus also overdrafting every transaction I made on Friday accumulating another four $35 fees! Yesterday I went into the Lincoln & Ashland branch in Chicago IL to dispute the fact that I was charged overdraft fees on a positive account. My account details were printed and scoured by 3 different CSRs. No one could understand the charges. But no one could do anything about them. They then made a call to Account Services and discovered that apparently the fees were legitimate because of a new rule just instated last month that removes available funds from the account the minute the card is swiped. So because I had bought some lunch just before I transferred money into my account to cover it I was penalized $210 for what amounted to a 15 minute technicality. The CSRs sent me away and told me to plead my case to the customer service number. At the 800-number I was eventually able to talk to ???a manager??? Jessica who read me the verbiage that had appeared on customer statements about this change. So indeed the charges are apparently my fault. Thankfully Jessica gave me a courtesy refund for 3 of them which helps a little. My complaint is about this new policy. It makes you just like every other bank. It is the reason I left Chase. I thought BoA was different! And I have recommended BoA to MANY of my artist friends because of that flexibility and that until now I have had nothing but wonderful experiences with your employees and with my account management. Unfortunately the remaining $105 that is now tied up in fees will ensure that my rent check this month bounces which means I will be charged more fees in addition to NSF fees from my rental company and it is all I had budgeted for food for the first two weeks of this month. The good news is I just got a promotion at work which will in another month enable me to pick up and repay this set-back sign up for automatic deposits get money into my Savings account that might actually stay there and start to invest in some sort of stability for my future. I???m just going to have to think long and hard about whether I want to continue doing all of those things with your bank. Thank you for your time. Jennifer
Distance: 0.38 Website: http://www.bankofamerica.com/
Name: Bank of America Address: 120 S Ohio St City: Irving State: TX Phone: (972) 259-9710 Average Rating: 1
Total Ratings:1
Reviews: May 7 2008 Dear Mr. Lewis I am writing you to lodge a formal complaint about 6 overdraft fees that were recently charged to my account. I am a dedicated online banker. I love Bank of America???s to-the-minute online status updates. It is just one of the many reasons I switched to BoA from Chase two years ago. I am also an artist who though salaried lives to the penny every month to make ends meet. I check my bank account online every single day. Sometimes three or four times a day. Since joining BoA I have operated under the ???as long as there is a positive amount in the account at the end of the day you won???t get charged an overdraft fee??? rule. Up until last week that was true. I frequently buy a sandwich for lunch at noon if I know I???ll be able to deposit $20 by 5pm. So I was completely shocked to see two overdraft charges show up on a Saturday morning when on Friday night my account was in the black. What???s worse is that the two fees were charged for transactions made on Thursday and so were backdated thus also overdrafting every transaction I made on Friday accumulating another four $35 fees! Yesterday I went into the Lincoln & Ashland branch in Chicago IL to dispute the fact that I was charged overdraft fees on a positive account. My account details were printed and scoured by 3 different CSRs. No one could understand the charges. But no one could do anything about them. They then made a call to Account Services and discovered that apparently the fees were legitimate because of a new rule just instated last month that removes available funds from the account the minute the card is swiped. So because I had bought some lunch just before I transferred money into my account to cover it I was penalized $210 for what amounted to a 15 minute technicality. The CSRs sent me away and told me to plead my case to the customer service number. At the 800-number I was eventually able to talk to ???a manager??? Jessica who read me the verbiage that had appeared on customer statements about this change. So indeed the charges are apparently my fault. Thankfully Jessica gave me a courtesy refund for 3 of them which helps a little. My complaint is about this new policy. It makes you just like every other bank. It is the reason I left Chase. I thought BoA was different! And I have recommended BoA to MANY of my artist friends because of that flexibility and that until now I have had nothing but wonderful experiences with your employees and with my account management. Unfortunately the remaining $105 that is now tied up in fees will ensure that my rent check this month bounces which means I will be charged more fees in addition to NSF fees from my rental company and it is all I had budgeted for food for the first two weeks of this month. The good news is I just got a promotion at work which will in another month enable me to pick up and repay this set-back sign up for automatic deposits get money into my Savings account that might actually stay there and start to invest in some sort of stability for my future. I???m just going to have to think long and hard about whether I want to continue doing all of those things with your bank. Thank you for your time. Jennifer
Distance: 0.40 Website: http://www.bankofamerica.com/
Name: Chase Bank and ATM Address: 111 E Irving Blvd City: Irving State: TX Phone: (972) 253-2214 Average Rating: NONE
Distance: 0.56 Website: https://www.chase.com/
Name: Capital One Address: 505 S Main St City: Irving State: TX Phone: (817) 788-3800 Average Rating: NONE
Distance: 0.60 Website: http://www.capitalone.com/
Name: Irving City Employees Federal Credit Union Address: 1408 W Pioneer Dr City: Irving State: TX Phone: (972) 254-0849 Average Rating: NONE
Distance: 0.79 Website: http://icefcu.com/
Name: Martinez, Luis - LC Celaya Properties Incorporated Address: 1636 W Irving Blvd City: Irving State: TX Phone: (972) 894-1192 Average Rating: NONE
Distance: 0.80 Website: http://ultrarealestatetx.com/
Name: Allstate Insurance Address: 1425 W Pioneer Dr, Ste 211 City: Irving State: TX Phone: (972) 254-1221 Average Rating: NONE
Distance: 0.81 Website: http://www.allstate.com/
Name: Lone Star Laser Address: 415 E Pioneer Dr City: Irving State: TX Phone: (972) 554-7563 Average Rating: NONE
Distance: 0.84 Website: http://www.lonestarlaser.net/
Name: American Home Front Mortgage Address: 1711 W Irving Blvd City: Irving State: TX Phone: (972) 514-1946 Average Rating: NONE
Distance: 0.91
Name: FHA Loan Dallas Address: 1711 W Irving Blvd City: Irving State: TX Phone: (512) 743-5512 Average Rating: NONE
Distance: 0.91 Website: http://www.fhaloandallas.com/
Name: Light and Bytes Incorporated Address: 1218 Woodleigh Dr City: Irving State: TX Phone: (972) 253-0007 Average Rating: NONE
Distance: 1.01 Website: http://www.lightandbytes.com/
Name: Tu Casa Mortgage Address: 850 Hope Ln City: Irving State: TX Phone: (972) 554-9247 Average Rating: NONE
Distance: 1.26
Name: Bank of the West Address: 2400 W Irving Blvd City: Irving State: TX Phone: (214) 596-9659 Average Rating: 1
Total Ratings:1
Reviews: Very poor customer service and communication. 29 minutes to cash a payroll check with no one in line. Tried to contact location phone number listed is incorrect had to call another location to get the correct phone number.
Distance: 1.59 Website: http://www.bankofthewest.com/
Name: VIP Finance Address: 2014 N Britain Rd City: Irving State: TX Phone: (972) 445-8906 Average Rating: NONE
Distance: 1.60 Website: http://www.vipfinanceoftexas.com/
Name: Bank of America Corporation Address: 535 W Airport Fwy City: Irving State: TX Phone: (972) 252-8600 Average Rating: NONE
Distance: 1.67 Website: http://www.bankofamerica.com/
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